philosophy
"Those men and women to whom we delegate authority and responsibility, if they are good people, are going to want to do their jobs in their own way..."
"Mistakes will be made, but if a person is essentially right, the mistakes he or she makes are not as serious in the long run as the mistakes management will make if it is dictatorial and undertakes to tell those under its authority exactly how they must do their job."
"Management that is destructively critical when mistakes are made kills initiative, and it is essential that we have people with initiative if we are to continue to grow."
- from his Philosophy of Management, a paper presented in 1941 by William L. McKnight, former President, 3M.